The steps and the progress bar of your form might be greyed out and not available in the customiser because a single step form was selected while choosing a form template.
If your intention is to build a multi-step form, please follow these steps:
- Return to the form builder
- Add an extra step with questions
- Save the form and go back to the customiser
- The progress bar and the form steps will be available.
If you have any further questions about a multi-step form, steps of your form or a progress bar, please contact us by clicking on the blue support badge in the right corner at the bottom of the page.