You can cancel your account by accessing ‘billing details’ page.

You can get to this page by following these steps:

1. Click the 'cog' icon in the top right-hand corner. 

2. Click 'Billing Details'.

3. Click on ‘Cancel Subscription’ button located on the left-hand side, just below your current plan details.

4. You will be taken to a feedback page.  While we understand that Leadformly is not right for your site, we would love to know why so we can continue to improve.  

5. Once you have selected your reason, an additional feedback box will be shown.  Please put any details in the text box as to why you are choosing to leave e.g.  Does not integrate with ''name of application''.  

6. Tick the 'I confirm that I would like to cancel my account box'. 

7. And finally, request cancellation.

Note: Please ensure that you do export the leads you have gained with Leadformly as these will be lost after cancellation

If you cancel within your 14-day free trial you will not be charged.

As always we would prefer that if you are having difficulty with Leadformly or need some additional help to get it right for your site, that you get in touch with us we will be happy to guide you through the form builder.

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